Our Step by Step Service is provided for your comfort.
Choose
a treatment and first send us your enquiry by email
(filling up our get a quote would help us have more informed
conversation over the phone) or telephone us.
By writing to us you do not take any obligation.
Medical history
and reports, pictures, scans and films - send us together with
our form your complete medical history and reports with your
x-ray and ultrasound pictures, CT-scans and MRI film.
We process your medical information through our Medical Advisory
Board and will get back with your personal and individual cost
estimate as soon as possible, usually within 48 hours.
Within couple
of days you will receive a preliminary cost estimate with a
treatment plan (approved by a specialist) and a draft of your
stay in Serbia, tailored to your individual requirment.
If you have
decided to become our patient, fill in Medical Questionnaire.
Discussion
with you and doctor, setting up a date that suits you.
**Remember
to bring all the medical records (case history) you posses and
a blood type certificate if you have one.
We organize
logistics of your medical journey the way you tell us to - to
help us make your journey to Serbia a real pleasure, please
fill up our form more about you , or send us an e-mail with
your preferences.
We meet you
at the airport and guide you all the way through your medical
treatment. Should you want to use service of dedicated Medical
Personal Assistant contact us for a quote.
On the day
of your arrival, or the day after, depending on the time of
you arrive, Oxygen Zone staff will accompany you to the clinic
where you will be interviewed and examined by a specialist,
or referred for surgery (depending on the type of procedure).
Having conducted
the first examination, the doctor may introduce minor changes
to your treatment plan and costs as well as the duration of
your stay. Our focus is your health!
Depending
on the procedure, a licensed nurse with a fluent command of
your native language will be at your disposal, if you request
so.
Following
your medical appointments, you can enjoy sightseeing, shopping,
beauty enhancement treatments and other add-ons.
On your request,
we will arrange the services of a licensed tourist guide speaking
your native language.
Once the procedure
or surgery is completed, you receive a hospital discharge sheet
(in your native language) with case history and follow-up procedures.
You make
a payment. We accept credit cards or cash.
We can organize
Tailored Made Post Treatment Holiday for you.
We take you
to the airport.
After your
return home, please feel free to contact us any time you need
our advice or assistance or just to tell us about your experience.
We advise you and make sure you have all the information you
need. Your opinion is very important to us - this is the only
way we can improve! If you would like to express encouragement,
suggestions for improvement, constructive criticism or simply
praise, please do not hesitate to contact us. The
satisfaction of the patients is our main concern.
We need your support to achieve our goal. Help us do it. Every
experience report is precious to us.